By Nakel Nikiema, Founder & President People often talk about leadership as a personality trait: some have it, some do not. In practice, the leaders who earn trust rely on skills that can be practiced and improved: understanding people, communicating clearly, thinking ahead, and guiding change. Three skills to practice this month Listen before you direct. In your next team meeting, ask one open question and hear every answer before giving your view. Emotional intelligence sta

By Nakel Nikiema, Founder & President Many managers are told to "be data-driven," yet few have an analyst on call. Good decisions do not require a data department. They require a habit: asking the right question, finding the information that matters, judging how reliable it is, and acting with clear reasoning. Four questions to ask before any important decision What exactly are we deciding? Write the decision in one sentence, with the options on the table. What information wo